Productivity, cloud & identity
- Microsoft 365 (Outlook, Teams, Office)
- Azure cloud infrastructure
- Entra ID & conditional access
Phoenix · Managed IT · Automation · Web
The MSP that also automates your work and builds your website.
Most MSPs stop at helpdesk. Tech Ten Solutions goes further — proactive managed IT, cybersecurity, and cloud, plus the workflow automation and modern websites your old provider couldn’t touch. One local team. Enterprise stack. Real results.
Phoenix-based · Serving the Valley & beyond
Managed IT · Cybersecurity · Cloud · Automation · Web
Backed by the names you already trust
What we do
Enterprise-grade managed IT, cybersecurity, and cloud for Phoenix-area businesses — delivered with the kind of automation and web work most MSPs just don’t offer.
Managed IT & Helpdesk
- Responsive helpdesk for Windows & Mac, plus device support and patching.
- 24/7 monitoring and proactive maintenance — problems caught before users feel them.
- Clear documentation and standards so day-to-day IT stops being a fire drill.
Cybersecurity & Compliance
- MFA, email security, identity hardening, and endpoint protection (EDR).
- Backed by Microsoft and Palo Alto Networks — enterprise-grade tooling for SMB budgets.
- Compliance support for HIPAA, PCI, and SOC 2-aligned baselines.
Cloud & Networking
- Microsoft 365 and Azure cloud — migration, identity, governance.
- Cisco-grade networking, Wi-Fi, secure remote access, and VPNs.
- Strengthen identity, access, and connectivity for distributed teams.
Backup & Disaster Recovery
- Reliable, tested backup strategies for files, servers, and Microsoft 365.
- Disaster-recovery plans that get critical infrastructure back in hours, not days.
- Protection against ransomware, hardware failure, and human error.
Automation & Workflows
- Eliminate manual data entry, repetitive emails, and copy-paste follow-up.
- Build approvals, alerts, reporting, and end-to-end process automation.
- Connect the tools your team already uses — no rip-and-replace.
Websites & Web Apps
- Fast, modern websites designed to bring in real business — not just look pretty.
- Custom portals, dashboards, and internal tools built around how you work.
- Practical, on-budget delivery — no half-finished projects, no ghosting.
One stack. Five enterprise partners. Local delivery.
We don’t reinvent infrastructure — we deploy proven tools from the vendors your IT team already trusts, configured and supported by a Phoenix-based team.
Networking & Wi-Fi
- Enterprise switches & routers
- Wi-Fi access points & controllers
- Secure remote access & VPN
Security & firewalls
- Next-gen firewalls (PA-Series)
- Endpoint protection (XDR)
- Threat intelligence & URL filtering
Workstations & servers
- Business-class laptops & desktops
- PowerEdge servers & storage
- Hardware lifecycle & warranty
Procurement & fulfillment
- Enterprise-tier pricing
- Licensing & renewal management
- Fast distribution & logistics
What good execution looks like
Numbers we plan around — not marketing fluff
These are the benchmarks we scope projects against. If a project can’t hit numbers like these, we’ll tell you before you commit.
0+
Hours per week reclaimed from manual tasks after a typical automation project
0.9%
Uptime target for business-critical systems under proactive monitoring
<0hr
Average helpdesk response time for managed IT clients
0%
Fewer recurring IT tickets typical after 90 days of proactive management
Meet the founder
I started Tech Ten because I was tired of watching good businesses get let down by their IT provider.
I spent years seeing the same pattern: a business calls their MSP with a problem, waits two days for a response, gets a vague fix, and receives an invoice that explains nothing. Meanwhile their team works around broken tools and nobody thinks about what technology could actually do for the business.
Tech Ten Solutions exists to break that pattern. We bring enterprise-grade IT, cybersecurity, cloud, automation, and websites to Phoenix-area businesses — with the personal accountability of a local team that treats your technology like it matters, because it does.
— Jose Cardoza Founder & CEO, Tech Ten Solutions
Why businesses choose Tech Ten Solutions
We focus on practical solutions, clear communication, and technology that supports real business goals.
Response times you can hold us to
We target a 2-hour average response on IT issues — not a vague SLA buried in a contract. You’ll know what to expect before you sign anything.
Bilingual support, English & Spanish
Jose and the team support clients in both English and Spanish — useful when you have a mixed-language workforce or want to work in your first language.
One point of contact, start to finish
No ticket queues that disappear into the void. You work directly with the same person from scoping through support — someone who already knows your environment.
How we work
A straightforward path from first conversation to a result your team can feel — no bloated proposals, no surprise scope.
Discovery call
A focused conversation about your environment, your goals, and where things are actually breaking. We listen first — no pitch.
Practical roadmap
A short plan with two or three prioritized projects, realistic timelines, and a clear investment range. You only move forward if it makes sense.
Execute & support
We plan, deploy, train your team, and stay on for support so the change actually sticks — not just on paper, but in everyday operations.
What clients say
Practical work, clear communication, and follow-through that sticks — that’s what our partners tell us makes the difference.
★★★★★
Tech Ten Solutions took our website from afterthought to lead generator, and cleaned up our IT on the way through. They scope realistically, ship on time, and stay on to make sure it actually sticks.
★★★★★
Finally an IT partner that talks in plain terms and prioritizes what actually moves the needle. Our team gets answers fast and our systems are dramatically more reliable.
★★★★★
They built automations around the tools we already used — no rip-and-replace. The time we got back across the team paid for the project several times over.
★★★★★
We finally have IT we don’t have to think about. Response times are fast, the team communicates clearly, and our website is bringing in real leads.
Resources
Practical IT guides for Phoenix businesses
No vendor fluff — just actionable advice on the IT, security, and cloud decisions your team actually faces.
How to set up MFA for your Phoenix small business
Multi-factor authentication is the single highest-impact security step most SMBs haven’t finished. Here’s how to roll it out without disrupting your team.
Read the guide5 signs your Phoenix business needs a new MSP
Slow response times, vague invoices, and IT that’s always fixing the same things — here’s how to know when it’s time to make a switch.
Read the guideMicrosoft 365 vs Google Workspace: what Phoenix SMBs should know
Both platforms work. The right answer depends on your team size, compliance needs, and the tools you already use. We break it down without the sales pitch.
Read the guideFrequently asked questions
Do you serve the whole Phoenix metro area?
Yes. We support businesses across Phoenix, Scottsdale, Mesa, Tempe, Chandler, Gilbert, Glendale, Peoria, and the surrounding Valley — both onsite and remote. We also support clients outside Arizona who need a Phoenix-based MSP for multi-site IT.
Do you replace an internal IT team or work alongside one?
Either model can work. Some businesses use Tech Ten Solutions as their main IT partner, while others use us to back up internal staff, lead larger projects, or fill specific skill gaps like cybersecurity or cloud migrations.
What hardware, software, and security vendors do you work with?
We’re partnered with Microsoft (365 & Azure), Dell (workstations and servers), Cisco (networking & Wi-Fi), Palo Alto Networks (security), and Ingram Micro (procurement and fulfillment). That means enterprise-grade tooling on SMB budgets, delivered by a local Phoenix team.
What happens after the free IT strategy call?
We start by understanding your environment, your goals, and where things are breaking. From there, we’ll recommend a practical next step with clear priorities, realistic scope, and a written game plan for the first 90 days.
Let’s Talk
Phoenix MSP, ready when you are
Whether you need a more reliable helpdesk, stronger security, a cleaner Microsoft 365 environment, or a real plan for your IT — we’ll map a practical next step.
30 minutes, no pitch
Tell us what’s breaking, what’s slow, and what you wish your IT could do.
Get a written game plan
We’ll outline realistic priorities, costs, and what we’d tackle in the first 90 days.
Local team, enterprise stack
Phoenix-based delivery, Microsoft · Dell · Cisco · Palo Alto · Ingram Micro on the back end.
Ready when you are
Book your free IT strategy call
A short, focused conversation about your environment, your goals, and where better IT can help. No obligation, no pitch — just a practical next step.
Book My Free Strategy Call