Privacy Policy
Last updated: June 15, 2026
This Privacy Policy explains how Tech Ten Solutions (“Tech Ten Solutions,” “we,” “us,” or “our”) collects, uses, and protects information when you visit our website, contact us, or communicate with us by phone, email, or text message. By using our services or providing your information, you agree to the practices described below.
1. Information We Collect
We collect information that you provide directly to us and information collected automatically when you use our website:
- Contact information — such as your name, business name, email address, phone number, and mailing address.
- Communication details — the content of messages you send us and records of our correspondence, including SMS/text messages.
- Service information — details about your IT environment or project that you share with us to receive support or a quote.
- Website usage data — such as IP address, browser type, pages viewed, and similar analytics information collected automatically.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide the services you request.
- Schedule, confirm, and follow up on appointments and service work.
- Send account, service, and support notifications.
- With your consent, send promotional or informational text messages and emails.
- Improve our website, services, and customer experience.
- Comply with legal obligations and protect our rights.
3. SMS / Text Messaging
If you provide your mobile phone number and consent to receive text messages from Tech Ten Solutions, we may send you appointment and service updates and, where you have agreed, promotional messages. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and you can reply HELP for assistance.
Mobile information is never shared or sold. No mobile information — including your phone number, SMS opt-in, or consent — will be shared with or sold to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
We may share limited information with service providers (such as a messaging platform) strictly to deliver the messages you have requested. These providers are contractually required to protect your information and may not use it for their own marketing.
4. How We Share Information
We do not sell your personal information. We may share information only in these limited circumstances:
- Service providers who perform functions on our behalf (e.g., hosting, email, or SMS delivery), bound by confidentiality obligations.
- Legal requirements when required by law, subpoena, or to protect the rights, property, or safety of Tech Ten Solutions, our customers, or others.
- Business transfers in connection with a merger, acquisition, or sale of assets, subject to this Policy.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Choices
- Email: You may unsubscribe from promotional emails using the link in any message.
- Text messages: Reply STOP to opt out at any time.
- Access and correction: Contact us to request access to or correction of your information.
8. Children’s Privacy
Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes are effective when posted on this page with an updated “Last updated” date.
10. Contact Us
If you have questions about this Privacy Policy or your information, contact us at:
Tech Ten Solutions
Phoenix, Arizona
Email: info@itech10.com
Phone: (623) 226-8525